Refund Policy

If we have not yet begun submitting your product, you can ask for a full refund at any time. Email us and we will refund it.

Once submissions begin, we have already done manual work, so refunds are calculated on what is left. If you ask within 14 days of your purchase, we refund the share of your plan for the directories we have not yet submitted to.

After 14 days, or for work already completed, we cannot refund the plan price. We will still fix any listing that was rejected or made incorrectly by us.

If you bought prepaid credit for paid directory listings, any amount we have not spent is refundable in full. Fees we have already paid to a directory on your behalf are not refundable, because we cannot recover them.

Directories decide independently whether to approve a listing, how long it takes, and how much traffic it brings. A directory rejecting a listing for its own reasons, or a listing not producing the traffic or ranking you hoped for, is not a refundable fault. Our plans do not promise those outcomes.

If we cannot deliver your order, for example because your product breaks directory rules and we decline it, we refund the unused portion in full.

Email wolfmarkllc@gmail.com from the address on your account with your order details. We reply within one business day.

Payments are handled by Creem, our Merchant of Record. We approve the refund and Creem returns the money to your original payment method. It usually appears within 5 to 10 business days, depending on your bank.